Telecommunications

Empowering Retail with Data-Driven Precision

Use cases

At Datatons, we empower telecommunications companies to harness the full potential of their data, enabling seamless operations, enhanced customer experiences, and strategic growth.

Our expertise in data extraction, processing, and governance helps telcos overcome complex challenges, from optimizing network performance to personalizing customer interactions.

By leveraging advanced analytics and AI, we deliver tailored solutions that drive operational efficiency and uncover new revenue streams.

Whether it's predictive maintenance, real-time network monitoring, or customer churn prevention, we transform raw data into actionable insights that shape the future of telecommunications.

Partner with Datatons to unlock innovative possibilities, ensuring your business stays ahead in a rapidly evolving, competitive landscape.

Success stories

Big Data Unification for Seamless Integration

Client Profile
A telecommunications company formed through the merger of three mobile operators, each with varying levels of technological maturity and heterogeneous systems. The client faced challenges in aligning data processes, reporting, and business criteria across the newly unified entity.

Case Development
Datatons implemented a comprehensive data integration solution to streamline the merger. This involved updating data loading and transformation processes, consolidating reporting systems, and establishing a unified business criterion for data management. The approach ensured consistency and reliability across all datasets, enabling the organization to make data-driven decisions efficiently while supporting the integration of the merged entities.

Business Intelligence for Enhanced Customer Insights

Client Profile
A telecommunications provider seeking to improve customer retention and sales effectiveness by gaining deeper insights into customer behavior and satisfaction. The client aimed to integrate disparate data sources, including customer contracts, usage statistics, and prospecting information, into a unified analytics framework.

Case Development
Datatons designed and implemented a business intelligence solution that consolidated customer contract data with activity metrics, enabling advanced analytics on usage, churn, and service satisfaction. Additionally, prospecting data was integrated to enhance the effectiveness of sales campaigns. The results were visualized through intuitive business dashboards, providing stakeholders with actionable insights to optimize decision-making and drive customer-centric strategies.
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